FAQ

Once your order is confirmed, you’ll receive a tracking link on WhatsApp to follow your order status

Shipping usually takes up to one business week

We accept Instapay, Vodafone Cash, Etisalat Cash, Credit Card, Bank Transfer, Cash on Delivery, and Valu .

Yes, Your payment information is fully secure and never shared with any third party.

Click on Sign Up, enter your details, and create your account in a few easy steps .

Click on Forgot Password and follow the steps to reset your password.

To book a gaming event, simply contact us through our booking form, phone number, or social media channels. Our team will help you choose the date, time, package, and number of participants. A down payment is required to confirm and secure your booking.

Yes, you can cancel or reschedule your event booking. However, please note that the down payment is non-refundable in case of cancellation. If you wish to reschedule, we will do our best to accommodate your new preferred date based on availability.

Yes! Our team is happy to recommend games based on your preferences, age group, number of players, and skill level. Whether you’re looking for family-friendly games, party games, or competitive strategy games, we’ll help you find the perfect match.

Yes, all of our games are 100% authentic and brand new. We source our products directly from trusted suppliers and official distributors to ensure quality, originality, and the best gaming experience for our customers.

We accept returns and refunds only if the product is received damaged or if the game contains missing components. All items must be reported within a specified time after delivery and be in their original packaging and condition.

If your product arrives damaged or with missing components, please contact our customer support team immediately with your order number and photos of the issue. Our team will guide you through the return or replacement process as quickly as possible.